LivePerson, Inc. is a digital customer conversation company. The Company’s segment is Business, which enables brands to leverage the Conversational Cloud’s sophisticated intelligence engine to connect with consumers through an integrated suite of mobile and online business messaging technologies. Its business solutions offerings include The Conversational Cloud and LivePerson’s Conversational AI. The Conversational Cloud, its enterprise-class digital customer conversation platform, enables businesses and consumers to connect through conversational channels, such as voice, in-app and mobile messaging, while leveraging bots and artificial intelligence (AI) to increase efficiency. Its mobile and online messaging solutions are targeted at corporate executives whose primary responsibility is optimization of customer care, sales and marketing. Its customers include Fortune 500 companies, dedicated Internet businesses, a range of online merchants, automotive dealers, and others.