BigCommerce Holdings, Inc. is an open software-as-a-service (SaaS) ecommerce platform that allows merchants of all sizes to build and grow their businesses online. The Company provides platform for launching and scaling an ecommerce operation, including store design, catalog management, hosting, checkout, order management, reporting, and pre-integrations into third-party services, such as payments, shipping, and fulfillment, point of sale, marketing, accounting and omnichannel. It offers access to its platform on a subscription basis. Its business segments include small businesses (SMBs), the mid-market, and large enterprises. The Company serves customers across a variety of sizes, product categories, and purchase types, including business-to-consumer (B2C) and business-to-business (B2B). It offers both branded-site and omnichannel commerce. It offers free, direct integrations with networks, such as Facebook and Instagram and online marketplaces such as Amazon and eBay.